FAQs
What is included in your bike rental?
- Standard Bike Helmet*
- Flat Pedals*
- Spare Tyre Tube, Tyre Levers & CO2 Cartridge / or mini hand pump*
- Bike Lock*
*All items available upon request
Will Rent My Bike Australia Deliver and Pick-Up Bike Rentals?
Yes. Rent My Bike Australia want to make your rental experience easy and enjoyable. We can deliver/pick-up bike rentals to Geelong suburbs for a reasonable charge. This service is available through the Book My Rental widget.
If you require delivery / pick-up outside the Geelong Suburbs such as Torquay or the Bellarine please contact us prior to your rental to quote and organise this service.
What if my bike has a mechanical problem?
All our bikes are regularly serviced and maintained to the highest standard by the bike rental shop and are checked prior to being released to the customer. If a mechanical failure occurs during the rental period and is of no fault of the customer, return the bike rental to the rental shop and we will fix the failure or organise a replacement rental bike asap.
What else do I need when collecting my bike?
You will need to bring a piece of ID (A drivers license is perfect) and the credit card you made your booking with. We will hold a copy of your credit card on file for any incidentals that may occur.
Is it possible to do a group booking?
Yes we can cater for small groups in most circumstances however we generally need 7 days notice. Please email us at ask@rentmybike1.com.au to discuss your group booking.